Beyond the Chair by Maison Jiji

Refund &
Cancellation.

Last Updated: November 13, 2026

Due to the customized, creative and service-based nature of Beyond the Chair by Maison Jiji, all sales are final. We do not offer refunds, exchanges or credits, except where required by applicable law.

1. Custom Creative Work & Website Development

This includes website development, custom pattern designs, design work and additional creative services.

  • All payments are non-refundable once purchased.
  • Custom designs and website work are created according to the client's requirements and project specifications.
  • Clients are responsible for reviewing and approving project details, design direction and requirements before work begins.
  • Additional changes, revisions or requests outside the agreed project scope may incur additional fees.

2. Samples & Physical Products

This includes robe samples and any additional samples ordered as part of a project.

  • Payments for samples are non-refundable once an order has been placed or production has begun.
  • Samples are prepared specifically for the client's project and may not be suitable for resale.
  • Clients should review and confirm sample details before approving production.
  • Any concerns involving damaged, defective or incorrectly supplied samples should be reported to Beyond the Chair by Maison Jiji promptly.

3. Monthly Website & Marketing Services

Monthly services are billed at $97 USD per month and include website maintenance, marketing strategy support and website hosting.

  • Monthly subscriptions renew automatically until cancelled.
  • Clients may cancel their subscription to prevent future billing.
  • Cancellation stops future charges but does not qualify the client for a refund of payments already processed.
  • No partial refunds or credits are provided for unused portions of a billing period, except where required by applicable law.

4. Additional Services

Additional pattern designs are available at $75 USD per design. Additional samples and other services are quoted separately.

All additional work must be approved by the client before payment and commencement. Payments are non-refundable once purchased, subject to applicable law.

5. Before Purchasing

Please carefully review all package inclusions, service descriptions, pricing and project details before completing your purchase.

By submitting payment, you acknowledge that you have read and agreed to this Refund & Cancellation Policy.

6. Contact

For questions or concerns regarding your purchase, please contact:
Beyond the Chair by Maison Jiji
Email: MAISONJIJI@GMAIL.COM

7. Consumer Rights

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.